Payments

Simple, secure ways to pay

Pay your invoice online via QuickFile, by bank transfer, or — for trade customers — on monthly terms.

Online (QuickFile)

Recommended

Our preferred payment method — fast, secure, and tied directly to your invoice.

  • Pay directly from your invoice
  • Secure card processing
  • Instant payment confirmation
  • Automated receipt
  • All major cards accepted

You'll receive an email invoice with a "Pay Now" button that takes you to our secure payment portal.

Bank transfer (BACS)

No fees

Direct bank transfer — good for larger payments or trade accounts.

  • No transaction fees
  • Suitable for business payments
  • Available for trade accounts
Our bank details are printed at the bottom of every invoice — just use your invoice number as the payment reference.

On completion

Residential

For residential customers, payment is typically due on completion of service.

  • Invoice sent immediately after survey
  • Payment due within 7 days
  • Certificate released on payment

Trade account terms

14-day terms

Flexible monthly payment terms for approved trade customers.

  • Monthly consolidated invoicing
  • 14-day payment terms
  • BACS payment preferred
  • Monthly statements
Open trade account
QuickFile

Paying online in four steps

  1. Receive your invoice

    After your service, we'll email you a QuickFile invoice with the amount and certificate details.

  2. Click "Pay Now"

    Opens our secure payment portal hosted by QuickFile.

  3. Enter payment details

    Enter your card on the secure page. All major cards accepted.

  4. Get instant confirmation

    Once paid, you get instant confirmation and your certificate is released.

Secure: QuickFile uses industry-standard encryption and PCI-compliant payment processing.

Terms & policies

Payment terms at a glance

Standard terms

  • Payment due within 7 days of invoice
  • Certificate released on payment confirmation
  • Card, BACS, QuickFile all accepted

Trade account terms

  • Monthly invoicing cycle
  • 14-day terms from invoice date
  • Statements issued on the 1st
  • BACS preferred

Late payment

  • Reminder sent at 7 days overdue
  • Late payment fee may apply after 14 days
  • Interest per the Late Payment Act
  • Service may be suspended for overdue accounts

Refund policy

  • Full refund if survey can't be completed
  • No refund for completed assessments
  • Cancellations 24 hours in advance, please
  • Refunds processed within 7–10 business days
Transparent pricing

Our prices, plain and simple

Energy Performance Certificate From £60
Legionella Risk Assessment From £70
PAT Testing From £55
Floor Plans From £45

What's included

  • Professional assessment by a qualified assessor
  • All required measurements and testing
  • Certificate registered with the relevant body
  • Digital copy of the certificate
  • No callout fees or hidden charges
  • VAT included in all prices
Payment FAQs

Quick answers

When do I need to pay?

Within 7 days of receiving your invoice. Trade account holders have 14-day terms.

Can I pay in advance?

Yes — we can send a pro-forma invoice if you'd like to pay before the service. Just mention it when booking.

Do you accept purchase orders?

Yes — trade account holders can supply PO numbers which we'll reference on your invoices.

What if I haven't received my invoice?

Check spam/junk first. Still missing? Contact us and we'll resend it straight away.

Can I get a VAT receipt?

All invoices include VAT details and serve as VAT receipts. Trade customers get full VAT invoices.

What happens if my card payment is declined?

You'll get an email notification and can try again with a different card or method. Get in touch if you need help.

Ready to book?

Get started with our easy booking process.

Book now Call 01634 944203